Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us through our website, enquiry forms, email, telephone, WhatsApp, or other communication channels.

Depending on your interaction with us, this may include:

• Name
• Company / Business Name
• Email Address
• Mobile / Telephone Number
• Address or Location
• Website or Business Details
• Service Requirements
• Project or Business Requirements
• Information provided in enquiry forms or messages
• Any other information you voluntarily provide to us

We may also collect certain technical information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referring website
• General website usage information

2. How We Use Your Information

We may use the information collected for the following purposes:

• To respond to enquiries and requests
• To understand your business or project requirements
• To provide quotations and proposals
• To communicate with you regarding our services
• To provide requested products or services
• To provide technical or customer support
• To improve our website, services, and customer experience
• To manage business relationships
• To send service-related communications
• To comply with applicable legal and regulatory requirements
• To prevent fraud, misuse, or unauthorized activities

We will not use your personal information for purposes unrelated to the reason for which it was collected without appropriate notice or consent, where required by applicable law.

3. Enquiry Forms

When you submit an enquiry through our website, the information provided by you may be used by NV Global Tech Solutions to:

• Review your requirements
• Contact you regarding your enquiry
• Provide relevant information
• Prepare quotations or proposals
• Discuss our products and services

By submitting an enquiry, you confirm that the information provided is accurate to the best of your knowledge.

4. Communication

If you provide your phone number, email address, or other contact information, we may contact you regarding your enquiry, requested services, project discussions, quotations, support, or other legitimate business purposes.

Where required, we will obtain appropriate consent before sending promotional or marketing communications.

You may request that we stop sending non-essential marketing communications at any time.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website traffic.

Cookies may be used for purposes such as:

• Website functionality
• Analytics and performance monitoring
• Security
• Improving user experience
• Understanding website usage

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Google Analytics and Other Third-Party Tools

We may use third-party tools and services such as website analytics, advertising, hosting, security, communication, or performance-monitoring services.

These services may collect certain technical or usage information in accordance with their respective privacy policies.

Where applicable, third-party service providers may process information on our behalf for legitimate business purposes.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Employees or authorized personnel
• Service providers and technology partners
• Hosting and cloud service providers
• IT and security service providers
• Professional advisors
• Government authorities or regulatory bodies where legally required
• Third parties where you have provided appropriate authorization

We require service providers handling information on our behalf to maintain reasonable confidentiality and security measures.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfil the purpose for which it was collected
• Provide services and support
• Maintain business and transaction records
• Meet contractual obligations
• Comply with applicable legal, tax, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it as appropriate.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information held by us
• Request correction of inaccurate information
• Request deletion of information where legally permissible
• Withdraw consent where processing is based on consent
• Request information regarding how your data is being used
• Opt out of certain marketing communications

To exercise any applicable rights, please contact us using the details provided below.

11. Children’s Privacy

Our website and services are intended primarily for businesses and general users and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, applications, social media platforms, or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Business and Client Information

During the course of providing services, clients may provide business information, documents, software data, credentials, or other information required for project execution or support.

Such information will be handled for the purpose for which it is provided and in accordance with the applicable agreement, service terms, and reasonable security practices.

Clients are responsible for ensuring that they have the necessary rights and permissions to provide such information to us.

14. Data Transfers

Depending on the technology platforms and service providers used, information may be processed or stored on servers located in India or other countries.

Where applicable, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate contractual or security safeguards.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

The updated Privacy Policy will be published on this page along with the revised “Last Updated” date.

We encourage you to periodically review this page for any changes.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

NV Global Tech Solutions

Email: info@nvglobaltechsolutions.com

Website: NV Global Tech Solutions

We will make reasonable efforts to respond to privacy-related requests within an appropriate period.

17. Acceptance

By using this website and submitting information through our enquiry or contact forms, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please do not submit personal information through the website.